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Issue 4
in this issue
  • Event Success - Allison Saget
  • Public Speaking Tip
  • Social Networking
  • What Public Relations Does for You
  • Buzzword
  • Refer a Colleague
  • About Us
  • Editor's Corner

    Welcome to the latest edition of The Travel PR Report.

    Our last e-newsletter had so much information that we decided to divide it into two editions. This edition is devoted to marketing-related advice.

    In today's economy, staging an event can be an expensive proposition. To get the most out of the event, think of it in terms of branding, says Allison Saget, event marketing consultant, who provides some good food for thought on how to get the most for your event dollars.

    And when it comes to capturing your audience's attention, what can be better than a short, succinct speech. Surprisingly, many people don't realize that silence - or strategic pauses - can be an important tool in your public speaking arsenal. Read our article below to find out more.

    We've also included some bullets on what PR can do for you - possibly more than you think - and some stats on social networking to get your web 2.0 engines going.

    We hope you enjoy this edition of the Travel P.R. Report and look forward to your feedback.


    Linda R. Kundell

    Event Success - Allison Saget
    Allison Saget

    Allison Saget
    Event Marketing Consultant

    Saget is president of her own event marketing consulting firm and author of The Event Marketing Handbook: Beyond Logistics & Planning. With 20 years experience in tradeshows, product launches, executive functions, and more, Saget has been involved in all phases of event planning, including advertising, TV, collateral design and production, logo merchandising and direct marketing.

    Part I of a two part interview (part II to follow in Issue 4)

    Q: What is the key to a successful event?
    Understanding your company's or your internal/external client's sales initiatives and business objectives are the fundamental key for a successful event. Once you understand these, the next step is making them come alive in an event.
    Companies hold meetings and participate in events for three primary reasons: Brand Recognition, Lead Generation, and Thought Leadership (I call this Event B.L.T. - an integrated approach that helps to shorten the sales cycle). In events, you cannot separate these ingredients.

    Q: What do you mean by event branding?
    Event Branding is about emphasizing the image. Keep in mind that the logo, the company name, the product name, and the positioning statement are all part of branding. In event execution, everything I create is branded - from preplanning phase to post-event activities. There are two types of event branding to keep in mind:

    • "In-Your- Face" Branding. Everywhere you look is your company name, your product name or your graphic image representation (conference brochure ads, napkins, banners and signage, and more).
    • Subliminal Branding. Subliminal branding is about making the image sparkle. Do this by matching the image to the live presence of the environment, but remember the detail or logistics of "in-your-face" branding.

    For more information visit www.eventblt.com

    Public Speaking Tip

    Silence is golden
    The importance of strategic pauses


    You've heard the old sayings, "And now, a pause for refreshment, " and "Silence is golden." When it comes to public speaking there's more truth to those phrases than you might think. Pauses and silence are strategic allies in effective public speaking.

    Just as in a piece of music, where "rests" are an important part of a whole, pauses and silence are part of the "whole" when speaking. Pauses give your audience time to digest what they've heard.

    Pauses also add dramatic emphasis to what follows. Consider a phrase such as: "I want you to think about this. Are you better off today than you were four years ago?" By pausing after the first sentence, you create anticipation and a sense of drama for what is to come next.

    How do you decide where to pause? It's easy. If you're delivering from a text, look for commas and periods. Commas are your pauses, periods, slightly longer silence. Otherwise, it's up to you to decide where you want to pause.

    People often forget to breathe between sentences, and by slightly pausing at the end of a sentence, you not only give your listener time to think; you create room for yourself to breathe.

    When people say "um" a lot, it's often because they're uncomfortable with silence and feel that they have to fill every second. Remember, it's not necessary to fill every second of your presentation. Pauses are refreshing and silence is golden when it comes to building a better speech.

    Social Networking

    At a recent US Travel Insurance Association Conference Susan MacDermid, Senior Vice President, Strategy, of Real Branding, defined social media as people using technology to get what they need from each other rather than from companies.

    Does this put companies out of the equation? Not at all. MacDermid pointed to companies that have had highly successful social networking campaigns, among them Starbucks, Lipton Tea, Target, and ABC.com.

    According to MacDermid:

  • 70% of Americans start their online searches with Google.com

  • In 2008, 4 of the 5 biggest players on the internet were social networking sites
  • Facebook was the fastest growing social network in 2008, with 150 million users, of whom 52% were women
  • What Public Relations Does for You

    • Counsels on strategic issues and public perceptions
    • Informs media and public about your company or association
    • Monitors media, blogs posts for comments about your company
    • Creates press materials, magazine columns for media use
    • Influences public opinion through well-placed mentions of your company or association

    Buzzword

    When writing for lay audiences, try to avoid buzzwords.
    Today's buzzword:
    Key stakeholders-- used to describe customers, audience.

    Refer a Colleague

    If you enjoy this issue, feel free to share it with a colleague. If you're not already a subscriber, it's easy and it's free.

    About Us

    Kundell Communications provides a wide range of public relations and marketing communications programs to the travel, tourism and lifestyle industries, from targeted local efforts to nationwide multimedia campaigns. A training division offers seminars in public relations and public speaking techniques. The firm brings more than 30 years experience and a roster of top-quality professionals.

    Contact us at 646-495-5300 or 212-877-2798, e- mail Kundellcom@nyc.rr.com or Linda@kundellcommunications.com

    Editor: Laura Michonski

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